Last updated July 01, 2023
Thank you for shopping at BAKEnCAKE Tools. We value your satisfaction and strive to provide high-quality products. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you.
We accept returns within 14 days from the date of delivery. To be eligible for a return, please ensure that:
Please note that we reserve the right to refuse returns of any merchandise that does not meet these return conditions in our sole discretion.
To initiate a return, please contact us via email at email@example.com. Our customer support team will guide you through the return process and provide you with a return authorization number.
Please send the item(s) to the following address:
Rua Gil Eanes, 123
4400-165 Vila Nova de Gaia
Ensure that the Goods are securely packaged and consider using an insured and trackable mail service. We cannot be held responsible for Goods damaged or lost in return shipment. Please note that the buyer is responsible for covering the cost and risk of returning the Goods. We recomend to track your shipping.
Once we receive the returned item(s) and confirm their condition, we will process your refund. The refund will be issued back to the original payment method used for the purchase.
Please allow 2 to 5 business days for the refund to be processed after we have received and confirmed the status of the returned product.
Please note that the following items are exempt from being returned:
All of our articles benefit from free shipping. However, in case of a return, the buyer will be responsible for covering the return shipping expenses.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at firstname.lastname@example.org. We will provide further assistance and arrange for a replacement if necessary.
If you have any questions concerning our return policy, please contact us at: